About the role:

We are looking for an experienced Network Operations Manager to lead and manage the day-to-day delivery of enterprise network and infrastructure operations across our customer environments.

About the company:

ATNIS is a global system Integration information technology & consulting company with a key focus on Digital Transformation, Next-Generation IT infrastructure services, and Manage services operations. ATNIS implement regional technology strategies to meet specific market requirements through delivery centers spread across India, Australia, Singapore & Middleast.We harness the power of digital Transformations, Cloud Migration, IT infrastructure, NextGen Manage services, and emerging technologies to help our clients adapt to the digital world and make them successful. A company recognized across 8 countries for its comprehensive portfolio of services, a strong commitment to sustainability, and good corporate citizenship.

Main responsibilities:

• Lead the day-to-day operation and management of enterprise Network Infrastructure and Managed Services environments.
• Manage and provide leadership to Network Operations, NOC and Network Engineering teams, ensuring appropriate technical coverage and operational support.
• Manage operations across technologies including LAN/WAN, Routing & Switching, SD-WAN, Data Centre Networks, Wireless, Firewalls, VPN, Internet, Cloud Connectivity and Network Security.
• Lead Major Incident Management, coordinating technical teams, customers, vendors and other stakeholders during critical network outages and service disruptions.
• Provide governance and oversight for Change Management, including planned maintenance, network upgrades, configuration changes and production implementation activities.
• Coordinate with OEMs and technology partners including Cisco, Fortinet, Palo Alto Networks, Aruba, F5 and other infrastructure vendors for technical support and escalation.
• Conduct regular service reviews covering incidents, problems, changes, availability, capacity, SLA performance and operational risks.
• Participate in technical and operational reviews and drive lessons learned into continuous improvement initiatives.

Key requirements

• 12+ years of overall IT experience, with at least 5+ years in Network Operations, NOC, Managed Services or Network Service Management leadership roles.
• Strong technical understanding of enterprise networking technologies including Routing & Switching, LAN/WAN, TCP/IP, BGP, OSPF, SD-WAN, Wireless and Data Centre Networking.
• Strong understanding of ITIL Service Management practices, particularly Incident, Major Incident, Problem, Change, Availability and Capacity Management.
• Strong understanding of SLAs, KPIs, service reporting and operational governance.
• Ability to manage multiple operational priorities within a fast-paced Systems Integration and Managed Services environment.

Why you should join us:

• We work on the latest Software technology on challenging complex integration and digital transformation projects
• We offer remote work with 4 days from home per week
• We are a paced rapidly growing specialist consulting firm with a strong reputation and growing list of high-profile clients
• We have supportive management and offer career growth and learning opportunities
• We offer excellent remuneration and flexible, family friendly working arrangements

Are you ready to take on the challenge?

Helping our clients grow while building a more sustainable, more inclusive future is a tough ask.  But when you join ATNIS team , you join a thriving company and become part of a diverse global collective of free-thinkers, entrepreneurs and industry experts who are all driven to use technology to re-imagine what’s possible.

Our commitment to Diversity, Equity and Inclusion

The diversity of our people is one of our greatest strengths. An inclusive and equitable environment enables us to deliver innovative and sustainable outcomes for our people, clients, shareholders and communities. From day one, you’ll be encouraged to be yourself and supported to perform at your best. If our purpose of ‘empowering people to innovate and invest for a better future’ is as inspiring to you as it is to us, please apply. With the right technology, support and resources, our people can work in a range of flexible ways.We are committed to providing a working environment that embraces and values diversity, equity and inclusion. We encourage candidates to speak with a member of our recruitment team if you require adjustments to our recruitment process to support you, and the type of working arrangements that would help you thrive.

Why you should join us:

• We work on the latest Software technology on challenging complex integration and digital transformation projects
• We offer remote work with 3 days from home per week
• We are a paced rapidly growing specialist consulting firm with a strong reputation and growing list of high-profile clients
• We have supportive management and offer career growth and learning opportunities
• We offer excellent remuneration and flexible, family friendly working arrangements